How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Mercedes-Benz of Seattle is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

 

1017 Testimonials
4.9 out of 5 stars
5 star
949
4 star
68
3 star
0
2 star
0
1 star
0
It was a freezing day, my window switch broke as i was rolling it up, i drove into the shop and was out less than an hour later. THAT is service!!
Jennn
2018-12-17
Took the car in unplanned and did the regular maintenance- all while I was ordering a new car. Made for a nice afternoon. Pleasanty nice
swarner
2018-06-09
It was so wonderful to find an experienced set of people with whom to deal. This was my 4th lease transaction and it was a pleasure to deal with experience. The other dealer lost my business because no one had the sense on how to deal with a long term customer.
Wagon Guy
2018-03-27
This place is just amazing in service and customer focus. From the early morning smile of the person who checked me in, to the courtesy ride, status update and car pick up. I am always so pleased to have Bill as my trusted advisor and love the dealership!
LEDONIADW
2018-12-17
I have owned several different Mercedes over the past 15 years. I keep coming back to this dealership because of their excellent service team and I have to drive up from Olympia! The waiting area is very comfortable or there is a shuttle to take you just about wherever you would like to go. I have never had to bring my car back because of faulty service work. I have and will continue to highly recommend this dealership because the customer service is 5 star!
J. quinton
2018-08-23
I was extremely happy with the customer service, expert knowledge and flexibility from the beginning to the end. I would recommend this dealership to a friend.
DBRIDGES2
2018-06-09
The incredible staff at Mercedes-Benz is to thank for their initiative. They not only met, they far exceeded my expectations as a client. Samantha had a tech who was available immediately and serviced the Benz quickly within their professional parameters. Personal service and ably matching the price quoted satisfies. Mercedes-Benz are in a league of their own! Thank you.
RVHOOT
2018-03-27
Keith and Samantha were exhaustive in their efforts to solve my problem. Im very happy with their service and communication. They are efficient, caring, and professional.
MELISSA.HAYAKAWA
2018-12-17
Service was completed early and under cost estimate. The shuttle was available quickly. Everyone makes the service call as enjoyable as it can be. Thank you.
WDECKMAN
2018-08-23
Promote Stori Haug. Appt. scheduled, needed air sys part, got M/B part, left car overnight, recvd . car svc to and rtn to ferry. Fantastic
PCHOLOMETES
2018-06-09