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How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Mercedes-Benz of Seattle is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

 

977 Testimonials
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Very friendly! We just went to see the car but ended up buying the car on the same day because of great customer service. Ricky was really helpful. GM of the store is really helpful too! Overall great experience. Definitely going back there for more cars!!!!!!
Baban Rana
2019-11-06
Experience with Phil Petty was awesome. He was a great person to talk to regarding buying car. We got a great deal thanks to Phil. He was very good with my impatient kids as well. I am very happy to have met Phil. I also love his personal story about his Dad and kids. Phil is very personable and easy to talk to. I greatly recommend him to purchase a car from there.
Jiyoung Shin
2019-11-05
Great experience! Worked with Chris, Michael and Emil, and all were very personable and helpful. Took the time to explain everything in detail and made the lease process really quite easy and streamlined. Chris went out of his way to get me into the vehicle I was looking for in a no-pressure fashion, something which isn’t very common in sales teams these days. Highly recommend these guys at MB Seattle!
D I
2019-10-26
Very nice place to wait while the car gets serviced. They have cold and hot drinks, pastries, oat bars, and other peanut butter snacks to enjoy while waiting.
MelanieO.
2019-10-25
Very nice place to wait while the car gets serviced. They have cold and hot drinks, pastries, oat bars, and other peanut butter snacks to enjoy while waiting.
MelanieO.
2019-10-22
In addition to our A service, Matt made sure that the repair department checked over the whole car. They finished our A service in a timely way and rescheduled us for a follow-up appointment for this Tuesday (tomorrow). We really appreciate the attentive care consistently shown by everyone at Mercedes-Benz of Seattle.
C Ruptic
2019-10-21
I came in 3yrs ago and got my first Mercedes and I was very impressed with customer service. So today I came back again got my second one and both time Michael did a fantastic job! Thanks
Eunyoung
2019-10-21
I came in 3yrs ago and got my first Mercedes and I was very impressed with customer service. So today I came back again got my second one and both time Michael did a fantastic job! Thanks
Eunyoung
2019-10-20
Friendly, quality service time and time again. You get what you pay for. If you are lucky enough to own a Mercedes,i it is hard to experience other dealerships. Special kudos to Bill and other service techs. Nice people that care.
Melissa Tutor
2019-10-17
Great specials on great cars. Very easy to work with. No negotiation needed, they do it for you and give you the best pricing. I went in ready to do the usual car dealership negotiation, but their offer was better than what I wanted to get the car for. Michael Zheng was great to work with. Great experience. Definitely would do business again.
ryan kang
2019-09-30