We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Mercedes-Benz of Seattle is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
5 out of 5 stars
Excellent customer service. Friendly staff that made us feel at home and excited about the whole process. We went to a few dealerships that day and came back to Mercedes because they not only had the car we wanted at the right price but were also very accommodating. Josia was amazing and the first time we left said “Just tell people that we are nice.” That was the best feeling. No pressure, just nice people.
Incredible service from a very professional service team. We dropped in with no appointment late afternoon with a tire with a nasty flat. We were back on the road in no time. What nice people you have there. You are our new Mercedes favorite now.
Great service, Phillip Petty and the rest of the sales team were great. They showed me the multiple vehicles they had and allowed me to test drive to see what was best suited for me!! The finance team was great with working on the best payment options. I will definitely buy more vehicles here and recommend more vehicles for friends and family!!!
Keith was lovely to work with. I felt listened to, accommodated, and very pleased with my final van. I really appreciated being able to work through email and having all the information I needed up front. I would recommend this dealership to anyone who wants a better car buying experience.
Mercedes-Benz of Seattle have always provided great service for my vehicle. Great communication though out the process regarding services needed and cost of those services. Bob Barlow was very helpful in my most recent visit, getting my vehicle fixed up quickly. Thanks!
Giancarlo was awesome. He’s very knowledgeable and great at service. The dealership was also fantastic, great selection and super helpful financing staff. I liked them so much, I bought a second car with them.
We were from out of town and visiting Seattle for the weekend. Our repair was handled extremely professionally. The people were warm, friendly and genuinely helpful with a minimum of paperwork. The repair was prompt and effective.
My only regret is that we are from out of state and won’t be using them to buy our next Mercedes.
My service advisor was a new to me. But still very happy with the greetings and her knowledge of my needs. The service was handled very well. My service advisor was off today but my past advisor was there Bob welcomed me got my vehicle and collected for the repairs. Overall an exceptional performance of our repairs. Miche
Great experience. Everyone there was very professional and busy — like a bee hive. I appreciated the customer experience from the moment I stepped out of my car to the time I returned. Liz (service rep) was fantastic! Very knowledgeable! We’ll be back! Thank you.
Had a great experience buying a new sprinter van from Keith. He was very professional and helpful. He knows his stuff very well. The whole process was fast and smooth.