Disclaimers
Mercedes-Benz of seattle has taken care of me and my cars for 10 years now. They have always been upfront, courteous and extremely professional. I would highly recommend them to either service your Mercedes-Benz or to purchase one from them. You will not be disappointed with their superior service and commitment to customer service.
2019-07-17
Best Mercedes dealership for van enthusiasts! They have a great selection, can get you anything you want, and their service department is top notch! Some dealers have huge waiting times for service. MB of Seattle took me right in and did an incredible job. Thanks you!
2019-07-05
Was working with a gentleman in the Sprinter department and he completely dropped the ball. I asked for a quote for service and didn’t hear back from him for 2 months or so. I finally went in and spoke with Beatrice and she referred me to Samantha M. Sam was knowledgeable and had impeccable customer service. 5 stars for her, 0 stars for the 1st person I encountered. Thanks Sam for turning things around!
2019-06-14
We bought a new Sprinter from Keith Donaldson yesterday and it was the most pleasant experience of buying a new car that I've ever had, 10 stars. He worked hard, stayed late, and explained all the systems in great detail. He is honest, knowledgeable, nice, and a pleasure to work with. It sounds like I'm making a plug for him but I'm not, we just met him. I love our van and I could not be more happy!
2019-06-07
Great car buying experience. Our salesman Emi was very patient during the process and not pushy at all. The car needed a new windshield, which took over a week, but MB provided a complimentary loaner car until our car was ready to be picked up. High recommend MB of Seattle!
2019-06-07
I bought a new car from Bright Friday who was extremely helpful. This was a custom order that took several months, but thanks to Bright, everything went smoothly and I got the deal I wanted.
I was also impressed that finance person (aka salesperson #2) did not give me a hard upsell on the Mercedes-Benz Financial Services insurance products, such as extended warranty and wheel protection. These services were offered, but I only had to decline once to move on.
I would definitely buy another car... More
2019-06-02
I've just had great service there!
My CS rep Liz was very helpful and explained all the things the technician found and fixed. She has many years of experience and knowledge and I trust her for that. She does a great service for the new ownership.
Also, there was one other man there who went above & beyond. I'm sorry I didn't get his name, but he saw me cleaning up a mess left by my puppy and he stepped up and relieved me from it. Now that's service! I recommend this shop highly because of... More
2019-05-23
Brian was great and others there that provided great customer experience. It reminds me to always consider taking my car back to the dealer, sometimes due to time I feel like its easier to go down the street but you guys make it so easy!
2019-01-07
Brian was great and others there that provided great customer experience. It reminds me to always consider taking my car back to the dealer, sometimes due to time I feel like its easier to go down the street but you guys make it so easy!
2019-01-07
My experience was awesome, Bright Friday was very professional and efficient. I was aware of everything they did, he kept me informed. I appreciated the loaner vehicle that we had until the paperwork was completed. Bright and Chris found us an offer that was acceptable to us, we were not aware that they were still trying to find us a vehicle after we rejected the first offer. Excellent customer service, we will definitely recommend MB of Seattle, and my team Bright and Friday. This is our... More
2019-01-04