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Home / About Us | Mercedes-Benz of Seattle | Seattle, WA / Mercedes-Benz of Seattle customer reviews in Seattle WA

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We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Mercedes-Benz of Seattle is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

 

1130 Testimonials
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My experience with MB was great! I called to inquire about the car. Michael Zheng was my sales person. He was very professional, courteous, honest in assessing the car during our video, and great to work with! Since I am an out of state buyer, the dealership has a policy to hold the car with a down payment until I can physically see and drive the car which is great. Michael picked me up and returned me to the airport after my visit which went very quick and smooth. I definitely endorse Michaeland MB of Seattle. Thank you again to MB of Seattle and their team for the wonderful experience and valuing your customers!!... More
Allen Tam
2021-04-10
We having great experience here from sale person Friday Bright,He was friendly helpful with our lease GLS 450 2021, nice and clean dealer. This is our 2nd time in this dealer.
SOWATHY
2021-04-08
David was great to work with. I was about to purchase a used Mercedes and David convinced us to purchase a new one. We’re very glad he did! We have a SLK 350 and a C 300. Plan to use David on my SLK.
Jerryqlee
2021-04-07
MOHAMMED JIBRAN was exceptionally very professional, courteous and friendly!!! He was very patient and transparent with my husband Jerry and I!! He exceeded ALL expectations.
JNN100
2021-04-07
Over the past 25 years I have purchased nearly 60 cars, I love cars and probably should see a therapist about how many I buy. That being said, I know a good dealer from a mediocre dealer. My purchase and service experience has been outstanding, I care about price, service and ability to fix small issues that arise. I did see other reviews that don’t share my opinion - here are my thoughts if you choose to visit. Be clear upfront of what you want (Time and budget). Ask for one of their managers if you want to talk to someone. They value you - and you are giving them money - they’ll gladly meet with you if that is what you want. This isn’t a battle, you want to buy a car and they want to sell one. They’ll do anything they can within reason to make you feel good about the deal. Locally owned. To me I enjoy locally owned businesses - so by doing business with them you are supporting local jobs. Awesome GM and Owner. A benefit of being locally owned. 60 plus cars, by far one of my favorite dealers.... More
Travis Simpson
2021-03-30
Excellent customer service and very friendly staff, which is very much needed to take the anxiety out of the car buying experience. Overall great experience from beginning to end!
Sgrice2010
2021-03-30
Keith Heindel is the GOLD standard when it comes to taking care of clients! I will be a MB Seattle client for life because of the care I received from Keith and his team at MB Seattle!
Schniggs77
2021-02-28
From walking in the front door to walking out the customer service was amazing. I worked with David at Mercedes-Benz of Seattle was top notch. I was driving up from Portland and had an appointment, but got to the dealership way earlier than expected. David was super accommodating. He was also awesome to work with. He was not pushy in the slightest and great to work with, he actually connects with you on a human level and didn’t treat me like a dollar figure. If you want a Mercedes you have to go see David. We love the new car! Thank you guys!... More
Trevor Mcbride
2021-02-20
One of the best transactions I've ever had. Great sales person Josiah. Great dealership. Bought a great used % & car super clean. The staff and dealer were outstanding. Super fun and professional! I would go here again for sure!
Tim B.
2021-02-19
Mercedes Benz of Seattle has been excellent in providing great and timely service for GLC 300 SUV. All the staff in the service department such as Bob, Liz and others have been very friendly and efficient to talk with and have vehicle fixed in a prompt manner every time I have visited them. Communication is prompt and detailed, and the quality of service has always been too notch.
varunsamtani3
2021-02-18
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Mercedes-Benz of Seattle

2025 Airport Way South, Seattle, WA 98134
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Contact: (206) 452-1440 | Hours

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