We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Mercedes-Benz of Seattle is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
5 out of 5 stars
I went to Mercedes- Benz Seattle to get my car serviced and they got me an appointment quickly. When I dropped my car off, they got me a loaner car and a quote before I left. Everyone was extremely friendly, knowledgeable and attentive to detail. I had a nice loaner for the day and got my car back clean and quick! They quote was the final price, no surprises. I will return to them for any further needs!
I went to Mercedes Benz of Seattle to check out a 2016 Ford Fusion. Jimi was excellent with communicating and getting me in to see it the very next day, and David was fantastic with showing me the car and helping me and my parents through the purchase. We never felt pressured at all, which when buying a car can be rare. We all left the dealership beyond happy with our experience, Richard in finance was amazing as well. 10/10 experience and I can’t recommend buying your car from Mercedes Benz ofSeattle enough.... More
This was the best car shopping experience of my life! Not only were they friendly, responsive, and attentive, but they truly valued me as a client.
They listened to what I needed, didn’t try and oversell, and put up with all my questions. I have never seen a sales team from a dealership work together to provide the best experience for the customer like these folks. Dan is one of the best and nicest sales professionals I have ever purchased from.
As far as the car...well of course it’s awesomeit’s a 2020 Mercedes SUV.... More
Very impressed with the quality of the service at M-B Seattle and their attention to my every need. Service writer, Stori has exceptional people skills, listens carefully and does everything in her power to be certain I am 100% satisfied. High quality dealership that assures happy MB owners.
The Team of Professionals at Mercedes Benz of Seattle gets a 5 Star Rating from me. When I had issues with my 1970 280 SL, Samantha aka “Sam” lead the way to getting all my problems solved. From issues with my transmission to issues with my ignition, they go it done. Francisco is amazing and knows his stuff when it comes to the old school Benz like mine. In addition, Sam recruited an outside source to help with my key replacement after my key was stolen. She referred Tim at Tracy’s Lock and Keywho was also amazing and very honest and helpful. He was able to replace my key without tearing my dash apart.... More
I worked with Joel during my leasing process. He is great and helped me a lot! The process was pretty open and clear, they guarantee you won’t encounter anything unexpected which is the most important thing when you spend $$$ on a car. Customer satisfied!
Excellent interaction! Great discounts (better than expected), no hidden things and unreal expectations. Everything went smooth - despite a slight delay (about 20 days during the COVID 19 crisis) in the arrival of the car - I had to peed it.
I would also like to mention they are one of the few dealers that let you drive a car when you have an international driving license. I just moved to Seattle and it took me a while to get my WA license. No problem with MB of Seattle - they were super nice and allowed me to drive test the car. The other dealers (including and excluding Benz), dumbly lost my business.... More
Joel and everyone were great!! From the Test Drives to the Trade In to Making the Deal. Good transaction and good experience. We’re very happy with the car!!
Joel and everyone were great!! From the Test Drives to the Trade In to Making the Deal. Good transaction and good experience. We're very happy with the car!!
I had a slow leak in RH front tire. The express service did a wonderful job fixing it... thank you all for a job well done! Bob