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Map 2025 Airport Way South, Seattle, WA Today 10-6pm (206) 452-1440
Home / About Us | Mercedes-Benz of Seattle | Seattle, WA / Mercedes-Benz of Seattle customer reviews in Seattle WA

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Mercedes-Benz of Seattle is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

 

1124 Testimonials
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Keith Heindel is the GOLD standard when it comes to taking care of clients! I will be a MB Seattle client for life because of the care I received from Keith and his team at MB Seattle!
Schniggs77
2021-02-28
From walking in the front door to walking out the customer service was amazing. I worked with David at Mercedes-Benz of Seattle was top notch. I was driving up from Portland and had an appointment, but got to the dealership way earlier than expected. David was super accommodating. He was also awesome to work with. He was not pushy in the slightest and great to work with, he actually connects with you on a human level and didn’t treat me like a dollar figure. If you want a Mercedes you have to go see David. We love the new car! Thank you guys!... More
Trevor Mcbride
2021-02-20
One of the best transactions I've ever had. Great sales person Josiah. Great dealership. Bought a great used % & car super clean. The staff and dealer were outstanding. Super fun and professional! I would go here again for sure!
Tim B.
2021-02-19
Mercedes Benz of Seattle has been excellent in providing great and timely service for GLC 300 SUV. All the staff in the service department such as Bob, Liz and others have been very friendly and efficient to talk with and have vehicle fixed in a prompt manner every time I have visited them. Communication is prompt and detailed, and the quality of service has always been too notch.
varunsamtani3
2021-02-18
Very fast guys-on this service-for my -Sprinter. And the prices are reasonable - but most importantly - friendly! I am very glad that I visited them - and left in a good mood - I am very satisfied - # 1 - time and did not lose money! # 2-most important-left in a good mood # 3-advise-need help please contact-they will help you !!!
Valeri Grubleac
2021-02-17
We have had our 2004 Mercedes Sprinter van serviced here a few times and have always had a great experience with the team here! They always give us a thorough written explanation of everything our vehicle needs along with a explanation of what is critical and what is not as urgent. We really appreciate this type of planning and communication. The service department made us feel like our vehicle’s long term care is in their best interest as well. Really value this type of care!
Crystal Brown
2021-02-15
Always polite, professional, positive, efficient and knowledgeable... Bill B. is wonderful to work with and makes sure my Mercedes is well taken care of! Thank you, Bill!!
Kelly
2021-02-15
Great customer experience! Had a service appointment and Bill was extremely helpful explaining me what needs to be done and a cost estimate upfront. I had a similar issue resolved less than two years ago and they have fixed the issue at no cost after all. I did not have all the documents with me but they have accepted a scan over email so I did not have to make another trip. Car was ready to be picked up the same day, after thoroughly being washed. Also got a brand new loaner to use while my car was being fixed. Definitely premium experience!!!... More
Alexandru Branciog
2021-02-12
As always, great customer service from the entire service team including Stori Haug and Vadim Nazarchuk. Service completed timely and efficiently. Would recommend to others
mikemcconnell
2021-02-11
Excellent service: Bob Barlow and Arby Asatourians. I always appreciate how my service rep, Bob Barlow, treats me with professionalism and concern for my interests. Thank you very much.
John Veblen
2021-02-08
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Mercedes-Benz of Seattle

2025 Airport Way South, Seattle, WA 98134
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Sales: (206) 452-1440 | Hours
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Parts: (206) 452-1440 | Hours

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