Mercedes-Benz Lease Return Information
Review Your Options
As you approach the end of your lease, you have options to choose from. Please contact your dealer or call the Mercedes-Benz Financial Services Lease Maturity Department at 800-873-5471 to discuss.
Return Your Vehicle. If you’re interested in returning your current vehicle and getting behind the wheel of a new Mercedes-Benz, your dealer can help with that transition.
Purchase Your Vehicle. If your current car is too perfect to let go of, your dealer or Mercedes-Benz Financial Services can help you with the steps to purchase it.
Your Loyalty, Rewarded
If you replace your off-lease vehicle with a new Mercedes-Benz vehicle, we will credit your account for excess wear and use charges up to $500. Plus, if you lease or finance your next Mercedes-Benz vehicle with Mercedes-Benz Financial Services (MBFS), you will receive a credit for the vehicle turn-in fee, up to $595. It’s our way of thanking you for choosing to stay with us.
Prepare for Lease-End
Once you’ve made your decision, the process for returning your vehicle starts approximately four months prior to your lease maturity date and should include the following steps.
Step 1: Schedule Your Vehicle Pre-Inspection.
Prior to turning in your leased vehicle, schedule your complimentary pre-inspection with the independent third-party inspection company. You choose the time and location that’s most convenient, including at home, at work, or at another convenient location of your choosing.
Visit www.autovinlive.com/login to schedule online or contact the AutoVIN Call Center at 800-556-2811 for assistance.
Step 2: Review Pre-Inspection Results
Review your pre-inspection report available online at www.autovinlive.com. Then explore the option of repairing any excess wear and use items with your Mercedes-Benz dealer in advance of your expected vehicle return date.
Please note, if you are replacing your off-lease vehicle with a new Mercedes-Benz, we will credit your account for excess wear and use charges up to $500.
Step 3: Return Your Vehicle
Contact your dealer to schedule a day and time to return your vehicle.
Prior to returning your vehicle, be sure to detach your vehicle from your Mercedes me connect account. You can do so in the Mercedes me portal: https://me.mercedes-benz.com. Upon detachment, your vehicle will be removed from your Mercedes me account and all the services will be deactivated. By removing the connection between you and your vehicle, this allows for a smoother transition into your new Mercedes-Benz vehicle. This detachment means that your vehicle is no longer tied to your account.
Step 4: Lease-End Statement
Get your final lease-end statement in the mail, detailing any charges incurred for mileage overages and/or excess wear and use. Charges will be based on the final, third-party vehicle inspection to be conducted at vehicle turn-in.
Assess Your Vehicle
Before your pre-inspection, use The Credit Card Test® and the vehicle condition guidelines below to determine if your vehicle has incurred excess wear and use that you may be charged for at lease-end. If repairs are necessary, we recommend these repairs be performed by an authorized Mercedes-Benz dealer.